Frequently asked questions about renting and viewing - .
Frequently asked questions about renting and viewing:
Please register as an interested party/applicant for your desired apartment. During the registration process you will be informed about free viewing appointments. Select your desired date there. You will receive a confirmation of the appointment from us after the registration is complete.
If you are already registered in our database, please log in with your e-mail and password in our log-in area. If you are registered, you can book or cancel your appointment here.
Please arrive in time for your viewing appointment in front of the respective building entrance in which your preferred apartment is located. There you will be received by an ALBA employee.
We kindly ask you to select only one of your preferred apartments at the time of registration. If it is not possible to rent your preferred apartment, we will actively approach you and find another apartment for you. Please be patient. Since we are currently receiving a lot of inquiries, it may take some time until you receive our feedback.
Important: Please avoid double registrations. Multiple registrations do not increase your chances of getting a positive answer for an apartment! If you are interested in different apartments, please apply for one of these apartments and let us know the alternative apartments by mail to firstname.lastname@example.org.
Yes, the ALBA rental team can subsequently adapt the selection of your desired apartment for you. Please bear in mind that it only makes sense to adjust the apartment of your choice if you register as an applicant.
If you are already registered as an interested party or applicant, simply log in with your e-mail and password in the log-in area. Once you are registered, you can upload your documents or edit your data.
If you are not yet registered in our database as an interested party/applicant, select your desired apartment in the apartment finder and register online. You can provide your documents during the registration process.
You can edit data relating to your application independently in the log-in area. You can also delete your application and all related documents yourself.
You can make an appointment to view the preferred apartment and provide us with all the necessary documents online for review.. We will check the documents within 14 days and you will receive feedback from ALBA. Please note that missing documents will delay the examination.